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HPE 4-Hour 24x7 Proactive Care Service with Comprehensive Defective Material Retention - Serviceerweiterung

HPE 4-Hour 24x7 Proactive Care Service with Comprehensive Defective Material Retention - Serviceerweiterung
Herst.Nr.: H2UA1E
Art.Nr.: S17657443
Warengruppe: Speichergeräte Service & Support /
Hersteller: Hewlett Packard Enterprise
HPE 4-Hour 24x7 Proactive Care Service with Comprehensive Defective Material Retention, Serviceerweiterung, Arbeitszeit und Ersatzteile, 4 Jahre, Vor-Ort, 24x7, Reaktionszeit: 4 Std., für StoreVirtual 3000)
Inkl. MwSt., zzgl. 0,00 EUR Versandkosten (DE)
Nicht verfügbar
HP Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. HP employs accelerated escalation procedures to resolve complex incidents. In addition, your support team of HP specialists is equipped with remote technologies and tools designed to reduce downtime and increase productivity.* The service includes onsite hardware repair if it is required to resolve the issue. You can choose from a range of hardware reactive support levels to meet your business and operational needs. Proactive Care helps you avoid issues by providing such services as firmware release and software patching analysis and recommendations, so that your environment is current and compatible. You will receive a regular Proactive Scan of covered products which can help you to uncover configuration, availability, and security problems more proactively. Proactive Care also provides regular incident reporting to help you avoid repeat problems.


Inbegriffene Leistungen Arbeitszeit und Ersatzteile
Stelle Vor-Ort
Volle Vertragslaufzeit 4 Jahre
Reaktionszeit 4 Stunden
Serviceverfügbarkeit 24 Stunden pro Tag / 7 Tage pro Woche


Service & Support Erweiterte Servicevereinbarung - Arbeitszeit und Ersatzteile - 4 Jahre - Vor-Ort - Reaktionszeit: 4 Stunden - Verfügbarkeit: 24 Stunden pro Tag / Montag-Sonntag
Update als neue Release-Fassung - 4 Jahre
Support Produktinformation - Web Knowledge Base Access - 4 Jahre
Technischer Support - Ferndiagnose - 4 Jahre
Technischer Support - Telefonberatung - 4 Jahre - Reaktionszeit: 2 Stunden - Verfügbarkeit: 24 Stunden pro Tag / Montag-Sonntag
Umfassende Erhaltung von fehlerhaftem Material - 4 Jahre

Informationen zur Kompatibilität

Entwickelt für HPE StoreVirtual 3000


  • StoreVirtual 3000
Alle Preise enthalten die gesetzlich gültige Mehrwertsteuer.
Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, und Xeon Inside sind Marken der Intel Corporation in den USA und anderen Ländern.
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