Hotline: 0711 781938-0 (Mo. - Fr. 8:00 - 18:00 Uhr)

HPE 24x7 Software Proactive Care Service - Technischer Support

HPE 24x7 Software Proactive Care Service - Technischer Support
Herst.Nr.: H2HV7E
Art.Nr.: S17321922
Warengruppe: Netzwerk Service & Support /
Hersteller: Hewlett Packard Enterprise
HPE 24x7 Software Proactive Care Service, Technischer Support, Telefonberatung, 3 Jahre, 24x7, Reaktionszeit: 2 Std., für P/N: JH301A)
Inkl. MwSt., zzgl. 0,00 EUR Versandkosten (DE)
Nicht verfügbar
HPE Proactive Care Advanced Service expands on HPE Proactive Care Service and is designed to help you maximize the benefits of IT investments, maintain IT infrastructure stability, achieve business and IT project objectives, reduce operational costs, and free your IT staff for other priority tasks. Your assigned HPE Account Support Manager (ASM) provides personalized technical and operational advice, including HPE best practices gleaned from HPE's broad support experience. HPE Proactive Care Advanced can help to save you time with real-time monitoring and analysis of your devices that are connected to HPE, creating personalized proactive reports with recommendations to help prevent problems in your IT infrastructure. Your ASM can also arrange specialist technical advice and assistance to complement your IT skills to assist with specific projects, performance improvements, or other technical needs. Should an incident occur, reducing business impact requires a swift and comprehensive response. A Hewlett Packard Enterprise Technical Solution Specialist (TSS) delivers an enhanced call experience intended to provide fast incident resolution. For severity 1 incidents, a Critical Event Manager (CEM) is assigned to drive the case and provide you with regular status and progress updates. HPE Proactive Care Advanced uses Remote Support Technology1 to monitor devices and collect data, enabling faster delivery of support and services. Running the current version of Remote Support Technology is required to receive full delivery and benefits from this support service.


Typ Technischer Support
Inbegriffene Leistungen Telefonberatung
Volle Vertragslaufzeit 3 Jahre
Reaktionszeit 2 Stunden
Serviceverfügbarkeit 24 Stunden pro Tag / 7 Tage pro Woche


Details zu Service & Support Technischer Support - Telefonberatung - 3 Jahre - Reaktionszeit: 2 Stunden - Verfügbarkeit: 24 Stunden pro Tag / Montag-Sonntag
Support Produktinformation - Web Knowledge Base Access - 3 Jahre
Update als neue Release-Fassung - 3 Jahre

Informationen zur Kompatibilität

Entwickelt für P/N: JH301A


  • FlexNetwork MSR958 (Nur für JH301A)
Alle Preise enthalten die gesetzlich gültige Mehrwertsteuer.
Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Phi, und Xeon Inside sind Marken der Intel Corporation in den USA und anderen Ländern.
Beispielfoto, Lieferinhalt und -umfang können abweichen. Entscheidend für den Warenumfang ist die Produktbeschreibung